Carpet Cleaning Faq

Q: Is your carpet cleaning method safe for children and pets?
A: Yes. We clean carpets in Calgary using oxygenated, completely natural deep carpet cleaning technique without any harsh chemicals. We clean all kinds of carpets using different techniques, as recommended by the manufacturer, but never using harsh chemicals.

Q: Do you offer green carpet cleaning that is good for the environment?

A: Yes, oxygenation, which is the primary carpet cleaning Calgary method of cleaning, is considered ‘green’, because it does not use chemicals, but the power of highly oxygenated water. We also ensure that the water used for cleaning is disposed of in an environmentally healthy way and not dumped into the sewer without being filtered first.

Q: How long will it take for the carpet to dry?
Our natural, oxygenated, deep carpet cleaning technique includes thorough moisture extraction system, which allows carpets to be completely dry in one hour or less.

Q: Do you guarantee that a stain or odor is going to come out of my carpet?

A: The oxygenation process in carpet cleaning Calgary becomes active as it encounters dirt, breaks down stains by encapsulating them in oxygen bubbles, to ensure that stains, and odors, are removed from the carpet. Unfortunately, if the stains are left for a period of time before being cleaned, they might become permanent and can be made lighter, but not completely removed.

Q: How is your method of carpet cleaning in Calgary better than steam cleaning?

A: There are many reasons: carpet cleaning Calgary uses much less water than steam cleaning; our oxygenation method does not use any soaps and chemicals, so there is no danger of harmful residue; our water extraction method ensures that almost all water is removed from the carpet, to avoid development of dangerous mold. Our carpets are dry in less than an hour.

Q: How often should I clean my carpet?

A: This depends on how busy is the area where the carpet is located, and on the kind of carpet. Also, if you have children and/or pets, it is likely that your carpet gets dirty quite frequently. We normally recommend our clients to clean their carpets once a year. This would ensure that your carpet gets regular maintenance, which prolongs its life.

Q: What other services you offer?

A: Besides carpet cleaning in Calgary, we offer:

Hard Surface Cleaning, Pet Stain & Odor Removal, Pressure Washing, Residential & Commercial Cleaning, Spot Removal Steps, Tile & Grout Cleaning, Upholstery Cleaning and Window Cleaning

Q: What kind of guarantee do you offer?

We guarantee that your carpets, when cleaned with our oxygenation method, will be cleaner than with any other rug cleaning method.

Q: Is your carpet cleaning method in Calgary safe for my oriental rug?

A: Yes. Our oxygenation method does not use any harsh chemicals which might damage colors in oriental rugs. Most of water is extracted after cleaning, to ensure that no mold will grow in it.

Q: Is it true that cleaning carpets makes them get dirty faster?

A: This is true only if the cleaning method uses detergents, which leave residue in the carpet. The residue in fact attracts dirt, and as a consequence the carpet gets dirty faster. Our oxygenation method does not use any chemicals, only the power of oxygenated water, which leaves no residue.

Q: Do I have to remove furniture from the room before the carpet can be cleaned?

A: Our trained staff will be happy to move the small furniture out of the way, but we recommend that you move any fragile objects, or expensive electronics. Please do not expect our technicians to move heavy objects like pianos, beds which require more than two people to move.

Q: Do I have to be at home during the carpet cleaning?

A: Our staff is thoroughly trustworthy, so it is not necessary that you are present, but it would be a good idea that someone is present, in order to discuss any matter, such as carpet maintenance or spot removal between cleaning.

Q: How should I keep my carpet clean in Calgary?

A: The best you can do for your carpet is to vacuum it daily. Good vacuum cleaner removes almost 80% of all the dirt. This is particularly important for high traffic areas. Other areas can be vacuumed less frequently.

Q: How should I prevent kids from bringing the dirt from outside to my carpets?

A: Place walk-off mats at all entrances to your home and teach kids to wipe their shoes, or even better, to remove them.

Q: How do I remove urine stain from my carpet?

As with any stain, try to remove it as soon as it appears. Older stains are very difficult to clean. Urine might also damage color of your carpet.

a) Blot as much urine as possible if it is still wet.

b) Apply detergent with sponge and blot dry.

c) Apply ammonia solution and blot thoroughly.

d) Apply vinegar solution, blot.

e) Rinse thoroughly with water and blot until dry.  Or Call 403 452 4644

If stain remains, try applying rust remover or oxalic acid solution. Sometimes bleaching with 3-5% hydrogen peroxide or sodium perborate might be the only way.

Q: Is it true that some carpet cleaning methods are dangerous for health?

A: Most commercial carpet cleaning solutions contain perchloroethylene, which can cause nausea, dizziness, fatigue, and even kidney and liver damage. Other common ingredient is naphthalene. Both perchlorethylene and naphtalene are neurotoxic and a possibly even carcinogenic.  Our oxygenation carpet cleaning method in Calgary does not use either of these two chemicals.

Q: Why are some carpets cleaning services much cheaper than yours?

A: Be wary of services that are extremely cheap, they probably do not deliver what they promise. We use professionally trained technicians and excellent carpet cleaning machine, as well as the environmentally friendly method of cleaning. Good carpet cleaning in Calgary will prolong the life of your carpet. Don’t trust your valuable carpet to cheap service that will probably do more damage than good.

Q: Do you offer advice on how to maintain carpet between cleaning and how to spot-clean it?

A: Our technicians are trained to advice you on the best way to maintain your particular type of carpet between two professional visits. They can also advice you on the best way to remove common spots. You can also find advice on different type of spot removal on our carpet cleaning in Calgary website.

Q: Can you give me a price estimate over the phone?

A: It is possible to give you an approximate estimate, but it is much better if one of our technicians looks at your carpet before giving you the price. The price will depend on the size of the carpet, the material it is made of and of the type of stains it contains.

Q: Can I myself do deep cleaning of my carpet in Calgary?

A:There are a number of machines available for carpet cleaning in Calgary, but you will see noticeable difference in the result. Our technicians are well trained and highly experienced.

We also have equipment that is not available to average consumers. Good, deep carpet cleaning once a year is not a large expense and will significantly extend the life of your carpet.


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